📋 Before Contacting Support:

• Check FAQ first - most questions are answered there
• Prepare your Account Name and Character Name
• Include screenshots if reporting a bug or issue
• Be clear and detailed in your description

⏰ Response Time:

• WhatsApp: Usually within 1-2 hours (faster if online in-game)
• Discord: Usually within 2-4 hours
• Peak Hours: 7 PM - 12 AM (GMT+8) - Fastest response

🚨 Emergency Issues:

• Account hacked or stolen
• Payment issues or missing items
• Critical game bugs

For emergencies, contact via WhatsApp for fastest response!